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FREQUENTLY ASKED QUESTIONS

Who are Atlantic Solutions, and what do they offer?

We are an independently owned workwear, uniform and PPE supplier based in Wakefield, who pride ourselves on helping businesses both big and small benefit from our service, expertise and quality.

Trusted by our customers for our hassle-free approach to sourcing and supplying fit for purpose uniform and safety solutions. Our vast range of products means we can offer a one stop shop for our customers to keep their staff looking professional and safe at all times.

Let Atlantic Take the Work Out of Your Workwear

 

What products / services are available at Atlantic Solutions?

Our products offer head-to-toe uniform solutions from Corporate Tailoring, to Workwear for Trade & Hi-Vis Safety Wear:

* Headwear – Hard Hats, Bump Caps, Beanie Hats, Base Ball Caps, Bobble Hats, Sun Visors…

* Hearing Protection – Ear plugs, ear Defenders, Ear Muffs…

* Eye & Face Protection – Spectacles, Goggles, Visors…

* Respiratory Protection – Face masks, Filters…

* Safety Gloves – Disposable, Cut Resist, High Dexterity, Chemical Resist, Heat Resist, puncture Resist,  Vibration Resist, Cold Store Gloves, Latex, Leather, Mechanics Gloves, Welders Gauntlets, Nitrile, PVE, Rigger Gloves…

* Hi-Vis Clothing – Vests, Polo Shirts, T-Shirts, Sweatshirts, Hoodies, Jackets, Raincoats, Trousers…

* Workwear – Polo Shirts, T-Shirts, Sweatshirts, Hoodies, Jackets, Raincoats, Trousers, Base Layer…

* Health Care Uniforms -Tunics, Trousers, Scrubs, Porters Coats, Lab Coats, Casuals…

* Hospitality Clothing – Shirts & Blouses, Trousers, Waistcoats, Aprons, Chef’s Wear, Tabards…

* Corporate Clothing – Tailored Jackets, Trousers, Waistcoats, Dresses, Skirts, Shirts & Blouses, Knitwear…

* Knee Protection – Knee pads, Kneeling mats…

* Safety Footwear – Shoes, Boots, Rigger Boots, Wellington Boots, Trainers, Clogs, Hygiene Footwear…

* Accessories – Ties and Scarves, Belts, Knitted Gloves, Scarves, Umbrellas, Bags…

We offer a high-quality embroidery and printing service to personalise your products to promote your business and unify your workforce.

We can also provide name badges for your team for that personal touch.

Sourcing Service to help you find exactly what you’re looking for – so you don’t have to!

Consultation Service, either face to face for businesses in the local area or via video chat for those of you a little further afield. We love to get to know our customers and their business so we can understand their needs and best advise workwear solutions (we also love a chat & a cuppa!).

Concept Design Service. Looking for a new look, never had workwear? We’ll put together visuals of suggestions from our experienced designers so you can visualise what your new uniform will look like without the expense of buying samples.

 

What if I can’t find what I’m looking for on your Website, can you find it for me?

Absolutely!

It’s important to stress that our sourcing capabilities and the number of products we can offer is always evolving. As such it’s almost impossible to keep our web offer and brochure up to date.

We pride ourselves on finding the right solutions for your business, so if there’s something you’re looking for, get in touch and we’ll do all we can to find it or an alternative for you.

 

What brands do Atlantic Solutions provide?

The list continues to grow as we extend our supply chain but some of our most popular brands include the following:

Supertouch, JSP, Blackrock, Alsico, Papini, Regatta, Result, Leo Workwear, Mascot Workwear, Uneek, AWDI, Gildan, Uneek, , Brook Taverner, Disley, Premier.

 

 

What if I only have a small order?

No problem at all!

We don’t have a minimum order quantity & never will.

We feel it’s just as important for small businesses to have the right workwear and uniform to showcase their brand and keep their team safe as any.

If you need to place a small order to kit out a new starter, we’ll do all we can to get that order to you in time for your new arrival.

 

I would like to personalise my workwear, how do I do that?

It’s really simple!

Just email us a jpeg or PDF of your logo and we’ll get everything set up for print and/or embroidery

 

What is the best application process for my logo?

This very much depends on the products to be personalised and the size of the personalisation required.

Embroidery – A quality embroidered logo is dense in stitches, giving almost a 3D effect and provides a professional look that withstands regular washing and high wash temperatures. The maximum size would usually be around 12m wide, this is due to A, the expense as embroidery is priced on the number of stitches involved and B, comfort – a large embroidered logo can be stiff and decrease any stretch in the garment. It can also be scratchy if applied to an item that will be worn next to the skin.

Embroidery wouldn’t be recommended for any waterproof items as the needles will literally puncture the waterproof surface of the garment meaning that water will penetrate.

Positioning of embroidery can have limitations for ready-made items as the ‘hoop’ that holds the fabric in place while the garment is being embroidered will need to be able to fit into the space.

Vinyl Heat Applied Print – Allows for unlimited colours at no extra cost, which makes our printing process a great way to display your logo on your workwear. Also great for large applications, such as across the back shoulders. Print is also a great way to personalise your waterproof items as the fabric of the garment is not penetrated.

Printed logos can begin to deteriorate over time, especially if washed frequently at high temperatures however, under normal washing conditions at low temperatures, they should last for the life of the garment.

Whatever your logo and uniform requirements, we’ll ensure to use our experience to advise the best application for you.

 

How long will it take for my product to arrive?

For non-branded (personalised) items you can usually expect your order within 24-48 hours for orders placed before 3pm, assuming that the item(s) are in stock.

For items that require new logo’s (any logo that has not been ‘set up’ beforehand), either printed or embroidered, these can take around 15 working days as we have to allow for the digitisation (set up) of your logo, which takes a little time to ensure the best quality.

For items that require logo’s, but we already have the logo set up, turnaround time is usually around 10 working days.

We always aim to be honest & open about our turnaround times as we know how frustrating it can be to be let down, that’s why if there are any delays, we will always keep you updated.

Where an item is out of stock, we will let you know when we expect to see it back on the shelves again and wherever possible we will try to find you an alternative for the same price.

 

What are Atlantic Solutions Cultures & Values?

Integrity | Trust | Passion | Quality

Integrity and trust are at the very core of what we do. This allows us to build long lasting relationships with our loyal customers. This bond along with our passion for what we do, drives us to help them to free up their valuable time to trust us to deliver quality products and services when they need them.

 

How do we place our order?

You can place an order online by visiting our shop here

You can order over the phone by calling 01924 903345

Or, drop us an email orders@atlanticsolutions.co.uk

Either way, we can’t wait to hear from you!

 

 

What have past solutions said about Atlantic Solutions’ products?

‘Great service from this company, providing quality items at a fair price’

 

‘Clare was amazing and provided our charity merch to a high quality. Clare personally delivered the t-shirts/polo’s and bibs within the same week. An amazing company! Would definitely recommend.’

 

‘Brilliant Service very easy to deal with! Highly recommended.’

 

We are now on our third order from Atlantic due to the outstanding service we are receiving. Very helpful, friendly and extremely competitive. Items have even been hand delivered to our door.’

 

‘Excellent service, recommend’

 

‘We started ordering our uniform from Atlantic last year. we have found that the clothing is of high quality and orders are processed promptly. Highly recommend. we are a business of 60+ employees, orders are normally large and required fairly quickly and Clare delivers a first class service’

‘We always receive fab service from Clare. Brilliant quality items and prices, and delivered quickly!’

 

‘Fab workwear company and always amazing customer service! *****’

 

‘I am a key worker i had a FREE box of gloves delivered to my house, just for been a key worker. Great communication, fast delivery and very helpful lady. Thank you very much! My company really appreciates your help in this sad situation.’

 

‘Amazing service especially at this challenging time, would highly recommend this company and will be using again. Thank you for looking after our safety’

 

Tell me more about the Bundle Deals you offer.

Our Bundle Deals offer great value for money, especially for small businesses or new start ups.

They include one standard size (suitable for left chest application) logo, the price of the logo set up (usually £20) and free delivery (UK Mainland only) along with the set number of items for that particular bundle.

Mixed sizes & colours available within a bundle

Additional items / logo’s can be added at a cost

Simply send us your logo details by email info@atlanticsolutions.co.uk and let us know what colours and sizes you require & we’ll take it from there!

 

What are the best ways to get in contact for support?

You can place an enquiry online by using our chat service

Give us a call on 01924 903345

Or, drop us an email info@atlanticsolutions.co.uk

Either way, we’ll do all we can to help you out!

 

 

 

 

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